Privacy Policy

A LEGAL DISCLAIMER

1. Information We Collect

We may collect the following types of personal data:
Information You Provide Directly:

Name
Email address
Telephone number
Business name
Billing and delivery address
Project details and design requirements
Payment information (processed securely through third-party providers)

Information Collected Automatically

When you visit our website, we may collect:

IP address
Browser type and version
Device information
Pages visited and time spent on the site
Cookies and tracking data (see Section 7)

2. How We Use Your Information
We use your data to:

Provide and manage our design and print services
Communicate with you regarding projects, enquiries, and customer support
Process orders and payments
Improve our website, services, and customer experience
Send relevant updates, promotions, or newsletters (only with your consent)
Comply with legal and regulatory requirements

3. Legal Basis for Processing (GDPR)
We process your personal data under the following lawful bases:

Contractual necessity – to deliver our services and fulfil orders
Legitimate interests – to improve our services and maintain business operations
Consent – for marketing communications or optional data collection
Legal obligation – where required by law

4. How We Share Your Information
We do not sell your information. We may share data with trusted third parties, including:

Payment processors
Delivery and courier companies
IT service providers
Marketing platforms (only with your consent)
Legal and regulatory bodies, if required

All third parties are required to maintain the confidentiality and security of your information.

5. Data Storage and Security
We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access. Your information is stored securely within the UK or the EU and is only retained for as long as necessary to fulfil the purposes outlined in this policy.
6. Your Data Protection Rights
Under GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise any of these rights, please contact us at:
hello@ettertondesign.co.uk

7. Cookies and Tracking Technologies
Our website uses cookies to improve functionality, analyse website performance, and enhance user experience. You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy (provided separately if required).

8. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites, and we encourage you to review their policies individually.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us
If you have any questions regarding this Privacy Policy or how we process your data, please contact us:
Etterton Design and Print
Email: hello@ettertondesign.co.uk

Address: Foxhall Hall Lodge, Foxhall Rd, Nottingham NG7 6LH
Telephone: 0115 646 5500